Customer reviews of Autopoint

By Steven M on 28 April 2018 | Purchase not verified

Very helpful, took the time to show us everything and didnt try to rush us in making a decision. Would recommend.

By Cheryl C on 07 April 2018 | Purchase not verified

Fantastic and friendly service, very happy with my new car.

By Mandip M on 22 March 2018 | Purchase not verified

Bought a golf gti from the couple. Great service from both - got a good deal

Reply from Autopoint on 22/03/18

Many thanks for your comments hope you enjoy the car.

By Patrick P on 05 February 2018 | Purchase not verified

Friendly, informative, responsive and flexible. I had a very pleasant buying experience.

By Mike B on 28 January 2018 | Purchase not verified

Clare was helpful, friendly, honest and attentive throughout. Very pleasurable experience and incredibly helpful with setting up finance. Genuinely could not recommend enough.

By Jon D on 22 November 2017 | Purchase not verified

First of all I would like to say a big thank you to a totally committed Husband and wife team, who gave me the assistance and one of the best customer service experiences I have had whilst purchasing a car.I would strongly recommend Autopoint to anyone looking to buy a quality used car.So thanks guys for all your help on getting a fantastic Audi A4

By David D on 10 October 2017 | Purchase not verified

I was looking for 9 months for an Audi TT, so you could consider myself very picky when it comes to cars. I spoke with Paul, and he said I would not find a better one than the one he had. I did mention I was fussy, and travelling from Glasgow was a long way to go. But Paul told me I would not be disappointed. Sure enough, Claire met me at the garage, showed me the car, and to be honest I could not believe the car was 15 years old. It looked as if it had just come out the show room. I put it in my local garage and they said they car was in unbelievable condition . All I can say is, his cars are great, his service is second to none and I for one will be back as his cars are obviously very carefully sourced. The team are both more about quality of the cars rather than getting them in any condition and getting them out. So if you are looking for high quality cars at prices which other garages can’t match then go here, it really was worth the 8 hour journey down.

By T A on 16 September 2017 | Purchase not verified

Very bad experience. After collecting our car we found it had not been valeted and the door trim was loose. When contacting Autopoint they became very aggressive and rude they then offered a full refund minus £200. We had the car less than a week. If you're looking for a used car look elsewhere.

Reply from Autopoint on 21/09/17

Now for the honesty.the car was purchased by you over the phone and you didn't even look at the vehicle that is nearly 16 years old with a full main dealer service history.you sent your husband down to collect car who was perfectly happy with the car to such an extent he payed the outstanding balance minus the 10%you chipped on the phone without even viewing the car.Then a week later you phoned saying you wasn't happy with the grade of the valet.In 25 years of the motor trade i have never heard anything so absurd.If that is all you have to get upset about on a 15 year old car then you should consider yourself very very lucky.

By Keith G on 08 July 2017 | Purchase not verified

Went to have a look at a Pearl Blue Audi TT Quattro 255 & fell in love with another TT they had in a Diamond Black, Claire was really helpful & understanding even with 3 large blokes going over every inch of the car! Got a great deal on a very good, clean TT. Thanks Claire! Oh, by the way, watch out for the Red Kites across the road, kind of reminded me of a scene from the Hitchcock film The Birds!

By Mark C on 24 April 2017 | Purchase not verified

We bought an Audi TT recently, a well looked after car at the right price and it was exactly as advertised. We had a small unforeseen (non-serious) issue, a common TT fault but one not immediately apparent to myself, Autopoint or the MOT station. We were well looked after by Paul and it was very quickly and easily sorted out. From our experience we'd buy from Autopoint again.